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Customer Value Associate

Walmart Canada

This is a Contract position in Peel region, ON posted September 11, 2017.

Employment Type Part Time Canada Walmart Division Retail Store Associates Store Location Highway 10 & Bovaird. Brampton Province Ontario Canadian Cities Brampton N. Accessibility Walmart will accommodate the disability-related needs of applicants and associates as required by law. Company Summary Walmart Canada operates a growing chain of 390 stores nationwide serving more than 1.2 million customers each day. Walmart Canada’s flagship online store, www.walmart.ca, is visited by 400,000 customers daily. With more than 95,000 associates, Walmart Canada is one of Canada’s largest employers and is ranked one of the country’s top 10 most influential brands. Walmart Canada’s extensive philanthropy program is focused on supporting Canadian families in need, and since 1994 Walmart has donated and raised more than $200 million to Canadian charities. Additional information can be found at walmartcanada.ca, facebook.com/walmartcanada and at twitter.com/@walmartcanada. Position Summary The Customer Value Associate will provide customer service by completing assigned handheld terminal activities. This will be accomplished by completing price changes, merchandise picks, bin audits and finalizing counts and all other “Be A Merchant” exceptions all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational functions. Shift Requirements: A variety of shifts including evenings and weekends. Position Responsibilities Primary responsibilities are listed below. Other responsibilities may be assigned. • Reviewing workload for assigned area(s) of the store • Completing price changes • Picking and stocking merchandise • Correcting Perpetual Inventory – PI and shelf capacity errors • Working picks from automated systems • Completing backroom bin audits • Finalizing counts of merchandise on hand • Completing warehouse claims Provides excellent Customer service through: • Practicing the 3 Meter Rule • Responding to customer requests for information and service • Assisting customer in locating merchandise • Providing a clean, stocked, well zoned store Ensures that safe work habits are being followed by: • Performing warm-up stretches prior to shift • Being knowledgeable about emergency and safety procedures • Following pallet jack and equipment safety procedures • Following proper lifting techniques • Maintaining a safe work area, free of excess debris and fixtures • Following riser and ladder safety • Being knowledgeable with lockout/tag out procedures • Properly handling all liquid and chemical spills • Maintaining a clean accessible fixture room Ensures cleanliness through: • Disposing of trash/boxes quickly • Keeping a clean, hazard free work area • Maintaining clean modulars • Zoning departments Demonstrates initiative and dependability by: • Working well on his/her own and requiring very littler supervision and follow-up • Excelling in a team working environment • Being flexible based on the freight flow and demand Qualifications Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Previous working experience in a Retail environment is an asset. Mathematical Skills Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Basic Reading/Writing Skills Ability to understand to the meaning of written or printed matter and to record information by inscribing characters or symbols. Certificates, Licenses, and Registrations The associate must complete all Wal-Mart Basic and Advanced Training Modules and classes. The Associate must also be comfortable working with technology and be willing to learn new technological platforms when required. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the Associate is regularly required to: Spend frequent periods standing with a constant opportunity to move about. It is an occasional requirement to stoop or lift material, fixtures or equipment and climb a ladder. The Associate must regularly lift and/or move up to 9.1 kg (20 lbs.) and occasionally lift and/or move up to 18 kg (40 lbs.). Work Environment The work environment characteristics described in this section are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is located in a comfortable indoor area. Conditions could produce mild discomfort on occasion, e.g., dust, moderate noise. Regular need to give close attention, either hearing or seeing, to what is happening is required. There is some modest pressure from deadlines or other productivity standards. Work is somewhat repetitious. Licensing & Other Qualifications The Associate must complete all Wal-Mart Basic and Advanced Training Modules and classes Physical Demands Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the Associate is regularly required to: Spend frequent periods standing with a constant opportunity to move about. It is an occasional requirement to stoop or lift material, fixtures or equipment and climb a ladder. The Associate must regularly lift and/or move up to 9.1 kg (20 lbs.) and occasionally lift and/or move up to 18 kg (40 lbs.). Work Environment The work environment characteristics described in this section are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is located in a comfortable indoor area. Conditions could produce mild discomfort on occasion, e.g., dust, moderate noise. Regular need to give close attention, either hearing or seeing, to what is happening is required. There is some modest pressure from deadlines or other productivity standards. Work is somewhat repetitious.