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Supervisor, Air Canada VIP Lounge – Part Time Perm

Compass Group Canada

This is a Contract position in Peel region, ON posted September 8, 2017.

Job DescriptionJob Description Location:Air Canada Lounge – Terminal 1 Shifts 4:30a – 1:00p, 1:00p – 9:30p, 4:00p – 12:30a We have Part time perm positions Now, if you were to come on board as a Supervisor , we’d ask you to do the following for us: * Help to oversee dining operations and supervise the wait staff, hostesses, food expediters, porters, and bartenders * Lead, train, coach and mentor the team * Answer guest inquiries and address concerns in a timely manner * Ensure strict compliance with Compass Quality Assurance and Health and Safety Programs Qualifications Think you have what it takes to be one of our Supervisors ? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role. * Minimum two years’ work experience providing outstanding customer service in a world-class luxury brand and/or fine dining luxury level service knowledge and training * Previous experience and demonstrated success with supervising associates in a food service environment, preferably fine dining * Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness and courtesy * Excellent interpersonal and communication skills with strong desire and ability to delight and accommodate guests * Strong organizational skills with ability to work in high pressure situations and handle multiple tasks simultaneously * Post-secondary education in a related field such as Hospitality, Culinary and or Tourism, in combination with a passion for the industry * Smart Serve certification required * Wine and/or Wine service education would be an asset Additional Information **This location requires minimum 5 years’ Canadian residency and the ability to pass Transport Canada Security Clearance *Please tell us what shift you prefer and if you are open to part time or full time what hours are you open to***