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Inside Senior Claims Representative, Property

Economical Insurance

This is a Contract position in Mississauga, ON posted January 6, 2022.

Inside Senior Claims Representative, Property



Work is a big part of our lives, so it makes sense to choose a company that offers truly rewarding work. At Economical Insurance®, your contributions, creativity, and energy won’t go to waste . Our passionate culture and pioneering mentality infuse everything we do, which is why our one-million-plus policyholders know we’ll protect their homes, businesses, farms, cars, and pets like they’re our own.

We’re not afraid to see how far we can push the envelope to make insurance better. Our family of companies includes Sonnet, the only Canadian home and auto insurer offering a fully online buying experience, and Petline, the largest Canadian pet insurance company. 

If you’re looking for a company that takes care of its people – and its customers – and has a track record of doing big things, get ready to love it here.

What can you expect in this role?

Reporting to the Team Leader, Property, you are accountable for the investigation and settlement of Personal and Commercial property damage claims over the telephone.

  • Accepting notice of claims and working with customers and preferred vendors to resolve claims quickly and efficiently
  • Investigate, evaluate, and resolve moderate and complex first party Personal and Commercial claims including those of a suspicious nature from start to finish
  • Confirming policy coverage by ensuring the facts of the claim fall within the scope of Economical claims policies
  • Maintaining detailed file records by entering pertinent data into the appropriate systems
  • Processing claims payments within level of authority after verifying claimants’ entitlements
  • Initiating salvage and subrogation procedures on assigned files

What do you bring to the role?

  • University degree, 2-year college diploma or the CIP designation
  • Minimum 5 years of handling commercial and personal property claims with demonstrated progression and competence in intermediate and complex claims
  • Knowledge of Economical policy wordings and systems
  • Familiarity with vendor guidelines, including the re-inspection program
  • Professional, friendly and courteous in all interactions
  • Able to perform well in a busy operation and remain calm under pressure
  • Proficient in MS Word and Excel
  • Team-oriented, enjoys collaboration and being a part of a progressive team
  • High performance individual, strives for the highest quality results
  • Adaptable, is comfortable with changes and is ready to take on new challenges
  • Strong written and verbal communication skills

This role requires successful clearance of a background check (including credit & criminal checks)

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot – you deserve it.

We offer: 

  • Competitive salaries, with potential for an annual raise and bonus
  • Pension and savings programs, with company-matched RRSP contributions
  • Generous time away, including vacation and personal needs days
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Two annual wellness campaigns – participants earn up to $300 each year to spend on almost anything supporting health and work-life balance (think things like spa days, daycare, pet grooming)
  • An unlimited employee referral bonus program
  • Flexible work schedule
  • Discounts on products and services


To complete the online application process, you’ll need to upload your resume and cover letter in one document. The posting will close at midnight on the deadline date; in order to successfully apply, please ensure your application is submitted by 11:59 p.m. the day before the deadline.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting:

Visit to learn more about us and what we’re up to.