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Service Advisor

Thermo King Eastern Canada

This is a Full-time position in Mississauga, ON posted August 3, 2018.

Service Advisor

Want to work with an industry leader in transport refrigeration? Discover what it means to work with one of the world’s most innovative and diversified companies.

Thermo King Eastern Canada sells, services and reconditions all major brands oftransport equipmentto manage temperature control environments for food and other perishables. We are a fast growing company looking to add an additional, and exceptional, service advisor to join our winning team.

This role is perfect for excited and self-driven candidates that are customer service savvy. The ideal candidate will eat, sleep, and breathe customer service, have a natural ability to build strong customer relationships, seize opportunity and meet/exceed objectives.

Benefits of being on a winning team:

  • Competitive base wage
  • Paid Vacation
  • Life, and Optional Life Insurance
  • Long term disability and AD&D
  • Medical, Dental, and Vision Insurance Package
  • RRSP Program
  • Career Advancement Opportunities



  • Respond to phone and email inquiries in an efficient manner
  • Assisting customer with their service requirements
  • Dispatch for road service techs
  • Customer Service Rep for front counter with the ability to assist and resolve customer complaints
  • Ingate and outgate units for service and installs
  • Arrange service for vehicle and provide vendors with PO#
  • Track and maintain service projects on spreadsheets
  • Maintains customer rapport by explaining estimates and obtaining customer’s approval of estimates.


  • 2 years Administrative/Customer Service Experience
  • Computer experience in Microsoft Office
  • Knowledge in dispatching is an asset
  • Must maintain a high level of professionalism
  • Ability to use judgment and tact when dealing with general inquiries
  • Ability to handle a high volume of work in fast-paced challenging environment
  • Accurate data entry

At Thermo King we take pride in knowing that our progress begins with our team members. We provide a supportive working atmosphere with training and career advancement opportunities.

If you are a service advisor that consistently exceeds expectations, forward your resume to the human resources department at dheepthi.gnaneswaran@odwyergroup.ca

ThermoKing is an equal opportunity employer. Accommodation is available for applicants selected for an interview.

Skills Required

  • Education level: None
  • Work experience (years): 0-2 years


Salary: N/D

How to Apply