Fire Service Technician

Job Details

Be part of the future! 

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference. 

What we offer: 

• Competitive Starting Pay 
• Paid Training including Simplex products.
• Global Advancement Opportunities 
• Company Vehicle (as applicable) 
• Referral Bonuses 
• Comprehensive Benefits 
• Medical/Dental/Vision insurance 
• Life Insurance 
• Short-Term and Long-Term Disability 
• Competitive Retirement Saving Plans
• Employee Assistance Program 
• Wellness Program 
• And more!  

What you will do:

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.  
• Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.  
• Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.  
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment. 
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.  
• Responsible to contact customer representative and ascertain equipment/systems problems.  
• Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction. 
• Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.  
• Obtain customer signature upon completed service call assignment.  
• Participate in a scheduled On-call rotation. 
• Help to train or mentor others on the service team.  
• Perform other duties as assigned. 

What we look for:
 

Required 

• 5+ years detailed experience in low voltage electrical systems, including Fire/Life Safety systems, 
• Valid CFAA or ASTTBC Fire Alarm Certificate 
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals. 
• Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices. 
• High School Graduate or equivalent 
• Ability to follow verbal and written instructions. 
• Moving equipment and tools up to 50-70 lbs. 

Johnson Controls and each of its Canadian subsidiaries are committed to providing reasonable accommodations to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.

Canada Diversity Statement

Information obtained from the questions below will allow Johnson Controls to track the diversity of our applicants, employee training opportunities, promotions and employee retention in order to identify and remove barriers to employment and advancement.  With your consent, you may also be contacted by the employment equity officer to get your opinions about Employment Equity  (EE) Programs.

You have the right to review, correct, or change information relating to you at any time and you can be assured that the information will not be used for unauthorized purposes. 

Please note that a person may belong to more than one designated group. 

Your response to the self-identification questionnaire below is voluntary.  It is however mandatory to answer the questions, even if you choose not to provide the information.

The responses that you provide on this form will be confidentially retained for statistical purposes.

This survey is available in alternative formats.  Please do not hesitate to request.

Persons with disabilities are those that have a long-term or recurring physical, mental, sensory, psychiatric or learning impairment and who consider themselves to be disadvantaged in employment by reason of that impairment, or believe that an employer or potential employer is likely to consider them to be disadvantaged in employment by reason of that impairment.  This also includes persons whose functional limitations owing to their impairment have been accommodated in their current job or workplace.

An Aboriginal person is a North American Indian, Métis, or Inuit and/or a Treaty Indian or a Registered Indian and/or member of an Indian Band/First Nation.

Members of visible minorities are persons, other than Aboriginal peoples, who are non-Caucasian in race or non-white in colour, regardless of birthplace.