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Supervisor, Lab Ops, Chemistry and Hematology


This is a Contract position in Mississauga, ON posted September 7, 2023.

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada’s Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.

Make a difference – join the LifeLabs team today!

LifeLabs is currently looking for a Supervisor, Lab Operations to join our Chemistry and Hematology team in Mississauga, ON.

As a Supervisor, Lab Operations with a specific focus on Chemistry and Hematology, you will be responsible for the achievement of goals and targets related to safety, quality and cost effective delivery of diagnostic services to assigned work groups. You will also be responsible for the efficient day to day operations of their assigned employee group, including planning, coordination, evaluation and supervision of all technical and/or operational activities and management of all employees assigned to them.

This is a Full Time role working the Overnight Shift. This role may include periodic rotation to other shifts depending on operational need.

In this role you will:

  • Attract and retain talent, including hiring, onboarding, and training, managing performance, coaching for improvement, and managing progressive discipline for direct reports in collaboration with their manager.

  • Conduct performance management of their staff and ensuring accurate documentation of corrective actions taken

  • Manage day to day operation of their area and generally plan to weekly or monthly cycles

  • Develop and approve employee schedules, sick time, vacation and leaves ensuring compliance with operational needs and company policies.

  • Provide active leadership and development to all direct reports, ensuring all individual and team accountabilities are delivered upon.

  • Identify, implement and manage to ensure continuous improvement in quality, safety, productivity, customer service and staff development.

  • Demonstrate the ability to obtain the appropriate resources; work collaboratively with peers and support groups

  • Participate in local Leadership Teams and provide timely and appropriate communication to area staff.

  • Support a work environment of continuous improvement with safety as a priority.

The right person for this role will be focused on implementing business plans including setting objectives and targets, assisting in the development of strategies for integration of new business and leading smaller special projects.

Requirements include:

  • College Diploma – Medical Laboratory Technologist or equivalent education and experience

  • Must have relevant recent experience, knowledge and technical skills in the appropriate field

  • Recent Chemistry or Hematology experience required

  • Previous team lead or supervisory experience preferred

  • Current registration with College of Medical Laboratory Technologist of Ontario (CMLTO)

  • 6 years laboratory experience or equivalent experience

  • Must have technical knowledge, proven people leadership skills and change management abilities. Must be a “self-starter” and able to create a positive employee relations climate, fostering common goals and teamwork.

We are looking for passionate individuals who share in the importance of our values: Caring, Customer Driven, Agile and One Team and can live these values with us every day.

At LifeLabs, great employees are at the heart of everything we do. That’s why LifeLabs provides more than just competitive compensation and benefits – our employees receive coaching and training in an environment that fosters open communication, education opportunities with tuition reimbursement, and opportunities for advancement and changes in career direction. We especially encourage applications from new graduates and individuals looking to advance their careers.

Does this sound like the job for you? We’d love to discuss your qualifications. Apply online today!

At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.

In accordance with LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email

LifeLabs is committed to providing a safe environment for our employees, customers, and the communities we serve. We have been a leader throughout the COVID-19 pandemic regarding health and safety measures and have always put our employees and customers at the center of every decision that we make. As an organization in the health care sector, we believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date. With this in mind, we currently require all LifeLabs employees, contractors, students and volunteers to be fully vaccinated.

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