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Senior Manager, NACCC Business Analytics

BMO Financial Group

This is a Contract position in Mississauga, ON posted November 19, 2021.

Address:

2465 Argentia Road

Job Family Group:

Data Analytics & Reporting

The Senior Manager, NACCC Business Analytics is accountable for driving analytical insights, reporting enhancement and process improvements that result in revenue generation, great customer & employee experiences and operational efficiency for the NACCC. Consults on analytical solutions to understand, analyze, and synthesize requirements, goals and objectives relative to data and business intelligence needs and to enable high-quality, fact-based business decisions to drive better business outcomes. Provides advice on the configuration, functionality, applicability, and usability of data management, data analytics, and data visualization technology solutions. Supports the development of the strategy and roadmap for data quality and data analytics, data modeling, reporting, business intelligence, and the design and development of sophisticated decision support tools. This role has a dotted line reporting relationship into ACOE .

  • Provides strategic input into business decisions as a trusted advisor.
  • Identifies emerging issues and trends to inform decision-making – act as a subject matter expertise.
  • Develops effective visual dashboards and leverages strong communication to convey trends and impact to influence action.
  • Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group and fact-based insights and implications for the business
  • Leads the design, development, and implementation of analytic solutions.
  • Ensures alignment between stakeholders about business needs and data needs.
  • Reviews external industry to gain competitive insights and best practices.
  • Leads the design, implementation and management of new and innovative analytics & reporting solutions.
  • Leads the design and production of regular/ad-hoc analytics and reporting solutions and cyclical programs; assesses and adapts as needed to ensure quality of execution.
  • Structures and assembles data into multi-dimensions with various granularities (e.g., demographics, customers, products, transactions).
  • Cleanses, manipulates, and transforms data through programming / scripting for model training and validation.
  • Automates validation tests to improve quality and efficiency of the validation process.
  • Validates and tests models used in analytics and reporting to assess/address performance and compliance.
  • Conducts various pre-implementation and post-implementation analyses to estimate/measure business impact caused by model adoption (e.g., revenue increase, cost reduction, corporate brand image).
  • Promotes reporting automation, self-serve analytics consumption, and the culture of analytics-driven decision making.
  • Oversees the development and delivery of tools and training, for reporting tools and self-serve analytics used by non-analytical end users.
  • Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.
  • Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
  • Designs, develops, and implements innovative analytical solutions.
  • Develops tools and delivers training programs for use of reporting tools and self-serve analytics by non-analytical end users; may include delivery of training to audiences.
  • Documents and maintain operational procedures and processes relating to analytical and reporting processes.
  • Builds effective relationships with internal/external stakeholders.
  • Collaborates with internal and external stakeholders in order to deliver on business objectives.
  • Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
  • Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
  • Implements changes in response to shifting trends.
  • Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
  • Ensures alignment between values and behaviour that fosters diversity and inclusion.
  • Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. 
  • Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. 
  • Attracts, retains, and enables the career development of top talent.
  • Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. 
  • Broader work or accountabilities may be assigned as needed.

Qualifications:

  • Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Knowledge and experience in data preparation, data analysis, and statistical tool sets including but not limited to Spotfire, Tableau, SQL, SAS, R, Python, MATLAB, SPSS – Expert.
  • Seasoned professional with a combination of education, experience and industry knowledge.
  • Verbal & written communication skills – In-depth / Expert.
  • Analytical and problem solving skills – In-depth / Expert.
  • Influence skills – In-depth / Expert.
  • Collaboration & team skills; with a focus on cross-group collaboration – In-depth / Expert.
  • Able to manage ambiguity.
  • Data driven decision making – In-depth / Expert.

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.