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Technical Support Specialist

Peel District School Board

This is a Contract position in Peel region, ON posted October 16, 2017.

Technical Support Specialist

• Permanent position Your PC/LAN technical support expertise is well established, enabling you to play a key role as part of the Peel District School Board’s Learning Technology Support Service team in ensuring that hardware and software across all Board facilities are operating efficiently to meet program and user needs.

Reporting to the PC/LAN Team Leader, you’ll provide application support, maintenance and installation of computer hardware and software for the Central Board Office, school offices, instructional classrooms, and field offices. You’ll set up and maintain computer networks, implement LANs, provide support for administrative systems, and assist the Internetworking Team with communications equipment installation and maintenance, and problem resolution. A skilled communicator with technical and non-technical users, you’ll support school staff by installing application and operating system software, assisting in setting up and using hardware and peripherals, and providing training on software and hardware. Testing, debugging and evaluating operating systems, applications software and user interfaces will be other essential aspects of this job. This day-shift position, working 7 hours between 7:00 a.m. and 6:00 p.m., requires the ability to travel to any location within the Board and could, accordingly, involve transporting equipment. EXPERIENCE AND QUALIFICATIONS The skills and knowledge you’ll exhibit in carrying out the duties of Technical Support Specialist have a solid foundation: a post-secondary education in an applicable discipline and a minimum of two (2) years’ experience in technical support of PC/LAN environments. In addition, your professional profile includes: Expertise with MS Windows, MS Office Suite, Apple Technology, TCP/IP, Wireless and Ethernet Networks, Mobile Technology, Active Directory and SCCM, and Tablet Technology Excellent communication skills to deal effectively with Board personnel and technical staff A valid driver’s licence and access to a reliable vehicle Demonstrated commitment to working in a diverse school community and/or work environment. Experience with the following will be considered an asset: MS SharePoint. SALARY range: $56,842 – $64,707 per annum To apply for the position of Technical Support Specialist, please complete an online application through applytoeducation. Your completed application package on Apply to Education must include your cover letter, resume and supporting educational credentials. Applications must be received no later than 4:30 p.m., Tuesday, October 17, 2017. The Peel District School Board is one of the largest school boards in Canada, with more than 153,000 students in 253 schools. We appreciate the interest of all applicants, but will only be interviewing selected candidates. For the safety of students, all school board staff need to provide a satisfactory criminal record check prior to commencement of employment. The Peel District School Board is committed to equity in employment. We will provide reasonable accommodation, based on any of the human rights protected grounds, during the hiring process if advised in advance.

How to Apply