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Sr. Analyst, Order Management Training and Governance

Maple Leaf Foods Inc.

This is a Contract position in Mississauga, ON posted September 10, 2023.

The Opportunity:

The Customer Supply Chain – Senior Analyst, Training and Governance plays an essential role in bridging the connection between our supply chain operations and our valued customers, with the goal of helping to grow our business while enabling an efficient and sustainable supply chain. This role focuses on ensuring the alignment of our supply chain processes to customer needs, providing comprehensive internal training solutions, and establishing robust governance measures for continuous improvement and compliance.

Any MLF team member interested in being considered for this role are encouraged to apply online by September 7, 2023. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

Continuous Improvement:

  • Lead the team in implementing process enhancements to optimize customer satisfaction and operational efficiency.
  • Identify opportunities for process improvements based on customer feedback, supply chain performance data, and training outcomes.
  • Foster cross-functional collaboration to implement best practices and innovative solutions that support organizational efficiency.

Customer Supply Chain Training:

  • Design and deliver ongoing internal training initiatives related to Customer Supply Chain processes.
  • Coordinate with internal and external partners or educational institutions to leverage and/or develop training content.
  • Monitor training outcomes and adjust programs accordingly.

Fulfillment and Order Management Process Governance:

  • Develop and implement governance frameworks for Customer Supply Chain Fulfillment and Order Management.
  • Conduct regular audits to ensure processes are compliant with internal standards and external regulations.
  • Collaborate with cross-functional teams to address non-compliance issues.
  • Develop and maintain standard operating procedures for core Customer Supply Chain responsibilities.

Customer Supply Chain EDI and Order Management:

  • Cross train on all Customer Supply Chain Order Management and EDI duties to provide coverage from time to time.
What You’ll Bring:
  • Post-secondary education in a Supply Chain discipline preferred.
  • Minimum 3 to 5 years Supply Chain experience with strong knowledge of Customer Supply Chain processes.
  • Demonstrated competence in designing and delivering training programs.
  • Strong problem solving, prioritization and organization skills.
  • Familiarity with governance and compliance frameworks
  • Excellent communication and interpersonal abilities.
  • Proficiency in relevant supply chain software and tools.
  • Proficient in Microsoft Office, Excel; experience in SAP an asset.
  • Strong alignment with Maple Leaf’s Values.
What We Offer at Maple Leaf Foods:
  • Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
  • An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
  • A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance-combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting.
  • Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
  • Defined Contribution Pension Plan with company matching that starts on your first day of employment.
  • Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
  • Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
  • Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.
About Us:

We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most sustainable protein company – not just in Canada – but on earth.

  • We are carbon neutral.
  • We are one of the only food companies in Canada to set science-based targets.
  • We aim to reduce our environmental footprint by 50% by 2025.

We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.

A diverse and inclusive work environment

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace.

We embrace a strong, values-based culture

Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment.

  • Doing What’s Right
  • Shared Value
  • High Performance
  • Diverse and Inclusive Teams
  • Disciplined Decision Making
  • Our Accountability
  • Intense Curiosity
  • Transparency and Humility

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at

Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.